With Rona not going away any time soon, people have been looking at online alternatives to make a living. Work from home is more in demand than ever. However, there are many online jobs available in the market, and you might be confused about where to start.
What you need to do first is to narrow down what you want to do. If you like to shift from offline to online work but don’t like doing phone calls, this post will help you.
Check the list of online jobs below and see where your skill set fits:
Chat and Email Support
If you are looking for an online job that requires minimum equipment, this is it. You will only need a working computer on top of your existing customer support skills to thrive in this setting.
What is the difference between chat support and email support?
Chat Support is where you support your company’s services or products by answering customers’ questions via customer service software like Help Scout, Zendesk, Freshdesk and Hubspot, to name a few. You may also be supporting a live chat app built-in on your company’s website so that customers can communicate with you in real-time.
Email support, on the other hand, is managing your employer’s emails and answering them on their behalf. You’ll need to know how to prioritize emails by their urgency level and filter the ‘noise’ (spam, newsletters that are not relevant, etc.), so you can see and respond to all critical emails immediately.
In hindsight, there is no major difference between the two roles. However, both will require attention to detail and an excellent English grasp if this is not your native language. Spelling and grammar checkers like Grammarly can help you be more confident with your writing or email compositions.
Social Media Specialist
Another online job that is quite popular is social media specialist/manager. If you are tech-savvy and know your ways in the social media world, then you should check this out.
This job will require you to handle your company’s social media accounts like Facebook, Twitter, Instagram and LinkedIn. The main task is to produce content for marketing purposes, so your writing skills should be above average. A good eye for design might also be handy in maintaining the theme/brand of the company when doing visual posts.
Another likely task is to respond to questions or inquiries on your assigned social platforms, and you might have to learn search engine optimization.
Once you have mastered the skills needed for this job, it will be easy peasy moving forward, and it will be no different to you posting on your own social media accounts.
If you know another language such as Mandarin, French, Spanish, or any other foreign language, you can start a translator career. This type of online work is often project-based or per job basis. The tasks given are mostly documents that need translating like, subtitles for videos or books.
Although there are many translator websites or apps on the Internet, it is not always as accurate as listening and translating it in person. Hence, businesses/employers will still hire a person than rely heavily on apps.
Which job above do you think suits you best? Or, if you are already doing one of the jobs above, we’d love to hear what your experiences are. Please drop us a comment below, and let’s exchange insights!
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