FAQs

Yes, we have placed many candidates, and you can read some testimonials from real people on our website.

No, we won’t require any fee from you. The employer pays us.

You will require a personal working computer, stable internet connection, and excellent English skills.

If you meet our requirements, you can apply. We hire people based on attitude, not status.

We mostly have full-time offers, but we do get part time job requests from time to time.

Full-time jobs usually require 8 working hours per day, five days per week. Part-time is 4 hours per day, five days per week.

Clients would usually require you to work weekdays only, but you may be asked or required to work on weekends if they are operating in a different time zone. Often you would be paid for this time.

Tasks vary. You could be writing, posting to social media, working with websites, doing administration tasks, transcribing, scheduling, editing media, etc. We would clarify the role when we interview you.

You have to declare any side jobs if you’re applying for a full-time job as this may pose a conflict. There are limits to how well you can focus on your work and spreading yourself too thin benefits nobody.

From different places. We have clients based in the US, Canada, UK, and Australia.

Different types. Some examples are education companies, consulting services, technology, design, digital marketing, and e-commerce.

Each employer is different. Some will have a standard agreement to outline expectations and privacy requirements. Almost all of the employers are overseas so the contract may be worded with a focus on their country legal system. Contracts usually help the employer’s ability to get business insurance. An agreement can indicate they are professional and have a long-term focus meaning stable employment intent. Some smaller sized businesses may not have a contract.

No. You will be required to deliver the work personally and it is most likely going to be a condition of your employment. If you are to sublet your work to someone else you will need permission from your employer.

the initial interview with us is voice/audio call only. And for the client interview, it usually is voice/audio call as well but be prepared just in case the client wants to do a video call.

During the interview, the client can check themselves if the candidate is fit for the job. The candidate might undergo a probation period (training is paid), for 2 weeks to a month depending on client’s requirement. And the candidate is assessed after that.

Yes, because we are doing the pre-screening on their behalf.

Yes, we ask our clients to give their new employees training.

Yes, training/trial period is PAID.

No. The reason the rate is higher than the usual pay at call centers is we want that part (night diff) to be covered by the default rate.

Often clients increase their employee’s pay as a result of good performance.

Popular online payment platforms used by most overseas employers to pay their employees are via PayPal, Wire Transfer, Western Union, Transferwise, etc.

It is usually bi-weekly except for some clients who would pay employees weekly. We don’t recommend clients to pay on a monthly basis considering there are bills to be paid (like internet needed for work) in between.

Rates differ per skill requirement. We suggest our clients pay above the minimum rate of PHP 25,000 per month ($500 USD approx). If you have special experience which is valuable to an employer you may start on a higher rate.